13.【题干】Questions 12 to 15 are based on the conversation you have just heard.
Question 12
A.To return some goods.
B.To apply for a job.
C.To place an order.
D.To make a complaint.
【答案】C
【解析】Q: What is the woman's purpose in making the phone call?
M: Hello. Yes?
W: Hello. Is that the sales department?
M: Yes, it is.
W: Oh, well, my name's Jane Kingsbury of GPF Limited. Hmm, we need some supplies for our design office.
M: Uh, what's sort?
W: Well, first of all, we need one complete new drawing board.
M: A DO44 or DO45?
W: Uh, I don't know. What's the difference?
M: Well, the 45 costs 15 pounds more.
W: Hmm, so what's the total price then?
M: It's 387 pounds.
W: Does that include value added tax?
M: Oh, I'm not sure, most of the prices do. Yes, I think it does.
W: Hmm, what are the boards actually made of?
M: Oh, I don't know. I think it's a sort of plastic stuff these days. It's white anyway.
W: Hmm, and how long does it take to deliver?
M: Oh, I couldn't really say. It depends on how much work we've got and how many other orders there are to send out, you know.
W: Ok. Now we also want some drawing pens, ink and rulers and some drawing paper.
M: Oh, dear, the girl that takes orders for supplies isn't here this morning, so I can't take those orders for you. I only do the equipment, you see.
W: OK. Well, perhaps I'll ring back tomorrow.
M: So do you want the drawing board then?
W: I'll have to think about it. Thanks very much. I'll let you know. Goodbye.
M: Thank you. Goodbye.
14.【题干】Question 13
A.He has become somewhat impatient with the woman.
B.He is not familiar with the exact details of goods.
C.He has not worked in the sales department for long.
D.He works on a part-time basis for the company.
【答案】B
【解析】Q: What do we learn about the man from the conversation?
M: Hello. Yes?
W: Hello. Is that the sales department?
M: Yes, it is.
W: Oh, well, my name's Jane Kingsbury of GPF Limited. Hmm, we need some supplies for our design office.
M: Uh, what's sort?
W: Well, first of all, we need one complete new drawing board.
M: A DO44 or DO45?
W: Uh, I don't know. What's the difference?
M: Well, the 45 costs 15 pounds more.
W: Hmm, so what's the total price then?
M: It's 387 pounds.
W: Does that include value added tax?
M: Oh, I'm not sure, most of the prices do. Yes, I think it does.
W: Hmm, what are the boards actually made of?
M: Oh, I don't know. I think it's a sort of plastic stuff these days. It's white anyway.
W: Hmm, and how long does it take to deliver?
M: Oh, I couldn't really say. It depends on how much work we've got and how many other orders there are to send out, you know.
W: Ok. Now we also want some drawing pens, ink and rulers and some drawing paper.
M: Oh, dear, the girl that takes orders for supplies isn't here this morning, so I can't take those orders for you. I only do the equipment, you see.
W: OK. Well, perhaps I'll ring back tomorrow.
M: So do you want the drawing board then?
W: I'll have to think about it. Thanks very much. I'll let you know. Goodbye.
M: Thank you. Goodbye.
15.【题干】Question 14
A.It is not his responsibility.
B.It will be free for large orders.
C.It costs 15 more for express delivery.
D.It depends on a number of factors.
【答案】D
【解析】Q: What does the man say about delivery?