2011英语:如何征服考研英语事务信函的语言[1]

2011年08月01日 04时28分，《2011英语:如何征服考研英语事务信函的语言[1]》由出国留学网liuxue86.com英语编辑整理.
ent; agony; anguish; distress
欺骗 cheat deceive; defraud; swindle
回忆 remember recall; recollect; reminisce
迅捷的 fast rapid; swift; speedy
迟缓的 slow tardy; inefficient
延迟 delay postpone; put off
剧烈地/显著地 sharply dramatically; considerably; substantially; significantly
越来越 more and more increasingly; in growing numbers;
不知道 don’t know unaware of; lack of information
困难/复杂 hard stern; tough; complicated；complex
在…之前 before prior to
退费/退赔 returned money refund; reimbursement // compensation

三． 信函常用句型
事务信函之所以在复杂性和功能性上超出其它文体，是因为它具有一套自己的特定语汇，体现在句型上，就是各类主题信函需要使用的各种功能句型。这些句型的使用，提高了书信语言的正式程度以及规范性。如果考生即兴发挥，有可能用词和用句都过于简单化，语气随意，写出的效果也就使人发笑。但是掌握了这些句型，就等于掌握了一种产品的制造方法，可以轻松地写出非常恰当到位的表达，结合具体信息点，各种书信也就迎刃而解了。
投诉主题
I am writing to you to complain about…
I am writing to express my dissatisfaction with …
I am writing to call your attention to the awful fact that …
I am totally disappointed to find that …
I can hardly bear/tolerate/put up with it any longer.
There are some serious problems that deserve your close attention. For one thing, … For another … Even worse …
If it is not properly settled, I would have to complain to the Consumer’s Association.
I request you to be kind enough to solve the problem as soon as possible.
I hope that the situation above will be improved as soon as possible.
感谢主题
I am extremely grateful to you for your kind/selfless help.
I am much obliged to you for your kind assistance.
I really appreciate your timely assistance.
I am writing to express my gratitude for the many kind deeds you have done to me.
It is very considerate and generous of you to make such a good arrangement.
But for your help, I would have…
Had it not been for your kind assistance, I would have …
Words failed me when I want to express my sincere gratitude to you.
It is the fine quality of your products and the first-class service that help you set up a world reputation.
For this reason, I am writing to express my heartfelt thanks and hope that your company will have a brighter future.
道歉主题
I must apologize to you for my terrible mistake.
I am awfully sorry that …
I am sorry for the inconveniences that I have brought to you.
I sincerely hope that you will understand that I offended you quite unintentionally.
Needless to say, it is my fault.
I am to blame for this unpleasant situation.
I sincerely hope that you will accept my apologies.
I sincerely ask for your forgiveness.
I am sure that I will not make such a stupid mistake again.
I hope the settlement of the matter will meet your demand.
咨询主题
I am writing to inquire about the details on …
I would like to obtain s

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